MorVend are focused on maintaining the best service and support in the vending industry and this is reflected through the accreditations we proudly hold. We are also members of the governing body of our industry, the Automatic Vending Association, and are committed to safe practice as members of the Safecontractor scheme.
We achieved the ISO 9001 quality standard in 2001. This award ensures we meet a high level of customer satisfaction first time, on time and with guaranteed quality assurance. Regular independent audits ensure every level of our service package, from your initial no-obligation showroom visit or site visit by an experienced account manager, to restocking and maintaining your vending machines, is carried out to a high standard.
Our commitment to maintaining ISO 9001 also means a continual improvement in our vending solutions for you and is reflected through our team of excellent employees.
Automatic Vending Association (AVA)
Our Automatic Vending Association membership means MorVend adheres to the industry standard levels of safety, hygiene and operating procedures. We’re proud to hold the annually accredited Quality Initiative – a nationally recognised achievement – which demonstrates our dedication to the highest service standards. This means our team are also trained to give clear and comprehensive advice on finding the best tailored solution and management thereafter for your personal vending requirements.
As accredited members of this safe practice scheme, we’re committed to reassuring you that our team adhere to a gold standard of health and safety. We always present a professional presence on site when installing, cleaning, restocking and maintaining your vending equipment and respect your individual site requirements to ensure a safe working environment for all.
Associated Vending Services (AVS)
MorVend are also proud to be independent members of Associated Vending Services. This membership benefits our customers through the relationships we have approved and audited with national suppliers, meaning we can service clients nationwide, thanks to the quality support of our AVS partners. This also allows us to pass on the best vending products at competitive prices, whilst maintaining the caring, personal and swift service we offer as a local company for all our customers.
AVS represent a group of the most influential, forward thinking operators in the UK vending market. They are people who have scale and ambition to realise a really positive change consumer perception of vending. As a group AVS are highly professional operators, together we build a very close relationship where ideas and opinions are openly shared in a simple, refreshing, transparent manner.
– Tony Smith, National Sales Manager, Vending
Jacobs Douwe Egberts